Get in Touch With Us
This page tells you how to contact the editorial team behind Best Offshore Casinos, what we can realistically help with, and what you should take straight to the casino instead. We are a comparison and review publisher, not an operator, so we cannot see your account, release a withdrawal or apply a bonus code on your behalf. What we can do is check facts, correct our pages, and point you toward the right place to escalate.
You must be 21 or older to gamble at the sites we cover (18+ where a site sets that minimum and your state allows it). Gambling is entertainment, never a way to make money or fix a financial problem. If it stops feeling like entertainment, call 1-800-GAMBLER for free, confidential support.
How to Email the Editorial Team
Email is the only channel we run. Write to [email protected] and a member of the team will read it. We aim to reply within two business days, US Eastern time, and longer around holidays. We do not run phone lines, live chat or social media support, so if you see an account claiming to be us elsewhere, treat it with suspicion.
A useful message usually includes: the casino name, the page on our site you are referring to, the date you saw the information, and a screenshot or link if you have one. That lets us verify rather than guess.
Where Our Money Comes From
We should be upfront before you read anything else on this site. Best Offshore Casinos may earn a commission when a reader signs up with a casino through our links. That funding pays for the research. It does not buy a position in our rankings, a higher editorial rating, or the removal of a criticism — and if you believe a review reads like it did, that is exactly the kind of message we want at the address above.
Our editorial ratings are our own judgment based on desk research. They are not customer review scores, and they are not the result of us depositing or withdrawing money at these sites.
What We Can Help With — and What We Cannot
| We can help | You need the casino or another body |
|---|---|
| Correcting an out-of-date bonus figure or rollover term on our pages | Unlocking a bonus, resetting a code, or crediting free spins |
| Explaining in general how wagering requirements, payout limits or KYC usually work | Approving your identity documents or lifting a withdrawal hold |
| Flagging a pattern of reader complaints about a listed casino and reviewing whether it stays listed | Forcing an operator to pay you, or acting as an arbitrator in your dispute |
| Answering questions about our review methodology and rating scale | Telling you whether playing is legal where you live — that is a question for a licensed attorney in your state |
| Pointing you to responsible gambling resources | Self-exclusion — that must be requested from the operator, and offshore tools are often limited |
Reporting a Payout Problem
Delayed or refused withdrawals are the single most serious risk of playing at an offshore casino, and the messages we care most about. Offshore sites are licensed abroad — commonly Curaçao, Anjouan or Costa Rica — and are not licensed or regulated by any US state gaming commission or board. That means no segregated player funds guarantee, no state dispute resolution scheme, and no regulator in your state who can compel payment.
If a payout has stalled, this is the order that tends to work:
- Check whether KYC is complete. Most holds trace back to missing ID, proof of address or a payment-method screenshot.
- Read the withdrawal section of the terms — payout limits per week or month, minimum amounts, and fees are usually stated there, and bonus funds often carry their own rollover before any cash-out.
- Contact the casino's support in writing and keep the transcript. Ask for a specific reason and a timeframe.
- Escalate to the licensing authority named in the site's footer. Offshore licensors vary widely in how responsive they are; treat this as a possibility, not a guarantee.
- Then tell us. Send dates, amounts and correspondence. We cannot recover your money, but documented reports feed directly into whether a casino keeps its place on our lists.
Questions About Bonuses We List
A lot of reader mail concerns welcome offers, so here is the honest framing. Every headline number on this site is the operator's advertised figure at the time we checked, and every one of them carries conditions — a rollover multiple, a time limit, a minimum deposit, maximum bet caps while wagering, and game weighting that usually counts slots at 100% and table games far lower. We list the terms alongside the number wherever the operator publishes them. Terms change without notice, which is precisely why corrections from readers are useful.
- Raging Bull — our top-rated listing at 10.0, advertising 410% up to $10,000 plus 50 free spins. It sits first because it pairs a broad real-money slot library with a bonus structure that is clearly documented. The trade-off is scale: a match that large comes with correspondingly large wagering to clear before withdrawal, plus the usual minimum deposit and expiry window, and many players will never reach the advertised maximum. Check the cashier terms before you deposit.
- Magician Bet — rated 9.9, with a 101% no-wagering offer. Worth its position for readers who dislike rollover math, since a no-wagering bonus is the cleanest structure available. The limitation is size and scope: a 101% match is modest next to the headline percentages elsewhere, no-wagering offers typically cap the bonus amount tightly, and eligibility and expiry still apply.
- Slots of Vegas — rated 9.7, advertising 375% plus 50 free spins tied to Cash Chaser. Listed for players who want a slot-led welcome with spins attached to a named title. The catch is that game-specific spins lock you into one slot, winnings from free spins usually carry their own wagering and a cap on convertible winnings, and the match itself must be cleared within a set period.
- Uptown Aces — rated 9.7, advertising 600% for new players. The highest percentage on our list, which appeals to bonus-hunters, but percentage and value are not the same thing. Large multipliers are typically paired with lower maximum bonus amounts, strict max-bet rules while a bonus is active, and rollover that takes real bankroll and time to clear.
Other listings — including Card Crush, Zumba Cards, BetUS, Amazon Jackpots, Slots and Casino and Bets.FM — appear in our ranked cards with their own advertised offers and ratings. The same rule applies to all of them: read the bonus terms on the operator's own page before depositing, because that page, not ours, is what binds you.
Banking Questions From US Players
We get asked constantly which payment methods actually work from the United States. We will answer in general terms rather than promise anything specific, because availability changes by operator, by state and sometimes by card issuer.
- Crypto — Bitcoin, Ethereum, Litecoin and stablecoins such as USDT and USDC are the most widely accepted offshore options, and usually the fastest for withdrawals. Speed is not guaranteed; network congestion, manual review and KYC checks all add time. Crypto prices move, so a balance held in BTC or ETH can lose dollar value independently of how you play. Stablecoins reduce, but do not remove, that exposure.
- Bank cards — Visa and Mastercard deposits are often offered, but US issuers decline gambling-coded transactions regularly. Card withdrawals are far less commonly supported than card deposits.
- Bank wire and money transfer — generally the slowest route, usually with the highest minimums and a fee at one or both ends.
Expect fees, processing windows, and per-week or per-month payout limits to differ by method. If a page of ours states a timing or fee you find to be wrong, send us the evidence and we will re-check and date the correction.
What These Sites Offer, So You Know What to Ask About
Most reader questions fall into a few buckets, which mirror what offshore casinos actually run: online slots including progressive jackpots, with RTP and volatility varying by title; table games such as blackjack, roulette and baccarat; video poker; and live-dealer rooms streamed with human croupiers. Game libraries come from third-party software studios, and some crypto-focused sites also offer provably fair titles alongside RNG-certified ones. Certification claims are made by operators and their testing labs — we report what is published and do not independently verify laboratory results.
Several of these brands also run adjacent product lines beside the casino. BetUS, for example, is known primarily for sportsbook betting alongside its casino offering, where concepts like minimum qualifying odds govern bonus eligibility in a way they never do on slots. Others run poker rooms, racebooks or sweepstakes-style coin models. If your question concerns one of those, say so in your email — the rules, bonus terms and payout handling often differ from the casino side of the same account.
Legal and Eligibility Questions
We answer these with the same caveat every time. Offshore casinos are licensed outside the United States and accept US players; accepting US customers is not the same as being authorized to serve you under your state's law. Online casino gaming is legally regulated in only a small number of states through their gaming commissions or boards, and several states that permit regulated online sports betting still do not permit online casino play. Everywhere else, offshore play sits in a legal grey area for the player.
What follows for you: no state-level consumer protection, no regulator-backed dispute path, no guarantee your funds are segregated, and no state-run self-exclusion coverage. Tax treatment of gambling winnings is your responsibility and the rules are not simple — treat anything you read here as general information and speak to a qualified attorney or tax professional about your own situation. If you are comparing markets and want context on how a non-US exclusion scheme changes the picture, our rundown of casinos operating outside GamStop covers that ground.
Corrections, Feedback and Partnership Mail
Everything on this site was fact-checked as of Sep 22, 2026 by Nicole Barrett, and offers move faster than any publishing schedule. Corrections are welcome and we date them when we make them. Operators and affiliates may also write to us — we will read it, but a commercial relationship will not change a rating or remove a stated drawback, and we do not publish operator-supplied copy as editorial.
We do not publish reader messages, invented testimonials or user review scores. If you send us an account of your own experience, it informs our research; it will not appear on the site as a quoted review.
If Gambling Has Stopped Being Fun
Write to us if you want help finding resources, but do not wait on our reply if the situation is urgent. Call 1-800-GAMBLER, available 24/7 and confidential. Offshore casinos frequently lack the deposit limits, cool-off periods and self-exclusion tools that regulated US operators are required to provide, so the protections you might expect may simply not be there. Set your own limits before you deposit, never bet money you need for anything else, and never deposit again to recover a loss.
Send your question to [email protected] with as much detail as you can, and we will get back to you. There is no rush on our end and there should be none on yours — reading the terms before you sign up anywhere is time well spent.